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Privacy Policy

Last Updated: December 15, 2024

Table of Contents

1. Introduction

Welcome to solscanview.io ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

solscanview.io provides comprehensive Solana blockchain insights, real-time transaction data, network statistics, and analytical tools for traders and blockchain enthusiasts. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

Important:Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use our services.

2. Information We Collect

We collect several types of information to provide and improve our services to you:

2.1 Information You Provide Directly

  • Account Information:When you create an account, we collect your email address, username, and password.
  • Profile Information:Optional information such as display name, profile picture, and preferences.
  • Communication Data:Information you provide when contacting our support team or participating in surveys.
  • Transaction Preferences:Your saved blockchain addresses, watchlists, and custom alerts.

2.2 Automatically Collected Information

Device Information

Browser type, operating system, device identifiers, and screen resolution.

Usage Data

Pages visited, time spent, features used, and interaction patterns.

Location Data

Approximate geographic location based on IP address.

Cookies & Tracking

Data collected through cookies, web beacons, and similar technologies.

2.3 Blockchain Data

We collect and analyze publicly available Solana blockchain data, including:

  • Transaction hashes and timestamps
  • Wallet addresses (public keys only)
  • Smart contract interactions
  • Network performance metrics
  • Token transfer information

Note:All blockchain data we collect is publicly available on the Solana network. We do not have access to private keys or the ability to execute transactions on your behalf.

3. How We Use Your Information

We use the collected information for various purposes to provide, maintain, and improve our services:

3.1 Service Delivery

  • Provide access to real-time Solana blockchain data and analytics
  • Display personalized dashboards and custom watchlists
  • Send transaction alerts and notifications based on your preferences
  • Process and respond to your inquiries and support requests

3.2 Service Improvement

  • Analyze usage patterns to enhance user experience
  • Develop new features and functionality
  • Conduct research and analytics on blockchain trends
  • Test and optimize website performance

3.3 Communication

  • Send important service updates and security notifications
  • Provide educational content about Solana ecosystem
  • Share news about platform updates and new features
  • Respond to your comments, questions, and requests

3.4 Security and Compliance

  • Detect, prevent, and address technical issues
  • Protect against fraudulent, unauthorized, or illegal activity
  • Enforce our Terms of Service and other policies
  • Comply with legal obligations and regulatory requirements

4. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

  • Cloud hosting and infrastructure providers
  • Analytics and data processing services
  • Customer support and communication tools
  • Security and fraud prevention services

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Valid legal processes (subpoenas, court orders, warrants)
  • Government or regulatory requests
  • Protection of our rights, property, or safety
  • Emergency situations involving potential harm

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your information.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

5.1 Technical Safeguards

  • Encryption:All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols
  • Secure Storage:Personal information is stored in encrypted databases with restricted access
  • Access Controls:Multi-factor authentication and role-based access for our team members
  • Regular Audits:Periodic security assessments and vulnerability testing

5.2 Organizational Measures

  • Employee training on data protection and privacy practices
  • Strict confidentiality agreements with all personnel
  • Incident response procedures for potential security breaches
  • Regular backup and disaster recovery protocols

Important Security Notice:While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to maintain the highest security standards.

6. Your Rights and Choices

You have several rights regarding your personal information. Depending on your location, these may include:

6.1 Access and Portability

  • Right to Access:Request a copy of the personal information we hold about you
  • Data Portability:Receive your data in a structured, commonly used format
  • Account Dashboard:View and manage your information through your account settings

6.2 Correction and Deletion

  • Right to Rectification:Correct inaccurate or incomplete personal information
  • Right to Erasure:Request deletion of your personal information (subject to legal obligations)
  • Account Closure:Delete your account and associated data at any time

6.3 Control and Restriction

  • Right to Object:Object to certain processing of your personal information
  • Right to Restrict:Request limitation of how we use your data
  • Marketing Preferences:Opt-out of promotional communications at any time
  • Cookie Controls:Manage cookie preferences through your browser settings

6.4 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the Contact Us section. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

7.1 Types of Cookies We Use

  • Essential Cookies:Required for basic website functionality and security
  • Performance Cookies:Help us understand how visitors interact with our website
  • Functional Cookies:Remember your preferences and personalize your experience
  • Analytics Cookies:Collect information about website usage and performance

7.2 Third-Party Cookies

We may allow third-party services to place cookies on your device for:

  • Website analytics and performance monitoring
  • Social media integration and sharing features
  • Advertising and marketing purposes (with your consent)

7.3 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website. Most browsers allow you to:

  • View and delete cookies
  • Block third-party cookies
  • Block cookies from specific websites
  • Block all cookies
  • Delete all cookies when you close your browser

8. Third-Party Services

Our website may contain links to third-party websites, services, or applications that are not operated by us:

8.1 External Links

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit. Links to third-party sites do not imply endorsement or affiliation.

8.2 Blockchain Explorers

We may integrate with or link to other blockchain explorers and analytics platforms. These services have their own privacy policies and terms of service.

8.3 Social Media Integration

Our website includes social media features that may collect information about your interaction with these features. These features are governed by the privacy policies of the respective social media platforms.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

9.1 Retention Periods

  • Account Data:Retained while your account is active and for a reasonable period after closure
  • Usage Data:Typically retained for 24-36 months for analytics purposes
  • Communication Records:Retained for customer support and legal compliance purposes
  • Blockchain Data:Public blockchain data is permanently available on the Solana network

9.2 Deletion Procedures

When we no longer need your information, we will securely delete or anonymize it. You may request deletion of your account and personal information at any time, subject to legal retention requirements.

10. International Data Transfers

solscanview.io operates globally, and your information may be transferred to and processed in countries other than your country of residence:

10.1 Data Transfer Mechanisms

When we transfer personal information internationally, we ensure appropriate safeguards are in place, including:

  • Standard contractual clauses approved by relevant authorities
  • Adequacy decisions recognizing equivalent data protection
  • Compliance with applicable data protection frameworks

10.2 Your Location Rights

If you are located in the European Economic Area (EEA), United Kingdom, or other regions with specific data protection laws, you have additional rights under those laws. We comply with applicable regulations including GDPR, CCPA, and other privacy frameworks.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

12.1 Notification of Changes

When we make material changes to this Privacy Policy, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you via email if you have an account with us
  • Display a prominent notice on our website
  • Request your consent if required by applicable law

12.2 Your Continued Use

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

solscanview.io Privacy Team

Address:248 King St W, Toronto, ON M5V 1J2, Canada

Phone: +1 416 892 4753

Email: info@solscanview.io

We are committed to resolving any privacy concerns you may have. Our privacy team will respond to your inquiry within 5 business days.

Data Protection Officer:For matters specifically related to data protection and privacy compliance, you may contact our Data Protection Officer at the email address above with "DPO" in the subject line.

Acknowledgment

By using solscanview.io, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. Thank you for trusting us with your information and for being part of the Solana blockchain community.

This Privacy Policy is effective as of December 15, 2024, and applies to all users of solscanview.io services worldwide.